15 Best Shopping Bots for eCommerce Stores

Actionbot acts as an advanced digital assistant that offers operational and sales support. It can observe and react to customer interactions on your website, for instance, helping users fill forms automatically or suggesting support options. The digital assistant also recommends shopping bot free products and services based on the user profile or previous purchases. They ensure an effortless experience across many channels and throughout the whole process. Plus, about 88% of shoppers expect brands to offer a self-service portal for their convenience.

• For today’s consumers, ‘shopping’ is an immersive and rich experience beyond ‘buying’ their favorite product.
• This comes out of the box in Heyday, and includes various ways to segment and view customer chatbot data.
• Users can access various features like multiple intent recognition, proactive communications, and personalized messaging.
• Retail bots, with their advanced algorithms and user-centric designs, are here to change that narrative.
• Customers who use virtual assistants can find the products they are interested in faster.

They can automatically compare prices from different retailers, find the best deals, and even place orders on your behalf. Chatbots also cater to consumers’ need for instant gratification and answers, whether stores use them to provide 24/7 customer support or advertise flash sales. This constant availability builds customer trust and increases eCommerce conversion rates. To design your bot’s conversational flow, start by mapping out the different paths a user might take when interacting with your bot. For example, if your bot is designed to help users find and purchase products, you might map out paths such as “search for a product,” “add a product to cart,” and “checkout.” One of the key features of Chatfuel is its intuitive drag-and-drop interface.

Easier Product Navigation

This retail bot works more as a personalized shopping assistant by learning from shopper preferences. It also uses data from other platforms to enhance the shopping experience. Founded in 2015, ManyChat is a platform that allows users to create chatbots for Facebook Messenger without any coding.

Like many online businesses, Attitude experienced rapid growth during the pandemic. This bilingual chatbot interacts with customers in each of Groupe Dynamite’s ecommerce stores. Customers also get information about payment and financing options.

Digital self-service system

Sure, there are a few components to it, and maybe a few platforms, depending on cool you want it to be. But at the same time, you can delight your customers with a truly awe-strucking experience and boost conversion rates and retention rates at the same time. The best bit—you don’t need programming knowledge to get started. Like Chatfuel, ManyChat offers a drag-and-drop interface that makes it easy for users to create and customize their chatbot.

• BotPenguin offers an AI-powered conversational platform that enables you to easily build and deploy smart shopping bots.
• Even a team of customer support executives working rotating shifts will find it difficult to meet the growing support needs of digital customers.
• By analyzing search queries, past purchase history, and even browsing patterns, shopping bots can curate a list of products that align closely with what the user is seeking.
• Moreover, Kik Bot Shop allows creating a shopping bot that fits your unique online store and your specific audience.